These Terms of Service ("Terms") govern your access to and use of the mopee.ai website, web application, waitlist, and all associated services (collectively, the "Service"), operated by mopee.ai ("mopee", "we", "us", "our"). By creating an account, joining the waitlist, or otherwise using the Service you confirm that you have read, understood, and agree to these Terms and our Privacy Policy.
If you are using the Service on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
mopee is a software-as-a-service (SaaS) CRM platform designed for independent cleaning professionals and small cleaning businesses. It provides tools for client management, visit scheduling, revenue tracking, expense logging, and related business operations.
The Service is currently in active development. Features, pricing, and availability are subject to change. We do not guarantee that any specific feature will remain available indefinitely.
To use the full mopee application, you must create an account by providing a valid email address and a password. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You agree to notify us immediately at contact@mopeeai.com if you suspect any unauthorised use of your account.
You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. Accounts may not be transferred to another person without our prior written consent.
We reserve the right to suspend or terminate accounts that we believe are fraudulent, abusive, or in violation of these Terms.
You agree not to use the Service to:
We reserve the right to investigate and, where appropriate, suspend or terminate access for violations of this section.
Ownership. All client records, visit logs, notes, financial data, and other content you enter into mopee ("Your Data") remain yours. We do not claim any ownership rights over Your Data.
Licence to operate the Service. By uploading or entering data into mopee, you grant us a limited, non-exclusive, worldwide, royalty-free licence to store, process, and transmit Your Data solely as necessary to provide and improve the Service to you.
Your responsibility. You are solely responsible for ensuring that Your Data does not violate any applicable law, third-party rights, or these Terms. You confirm that you have the legal right to store and process any personal data about your clients that you enter into mopee, and that your clients have been informed appropriately under applicable privacy law (e.g., GDPR, LGPD).
Data export & deletion. You may export Your Data at any time from within the application. Upon account deletion, Your Data will be permanently deleted from our systems within 30 days, except where retention is required by law.
Aggregate data. We may use anonymised, aggregated data derived from your usage (not personally identifiable) to improve the Service, understand usage patterns, and develop new features.
mopee is currently in an early-access / beta phase. Paid subscription tiers, pricing details, and billing terms will be announced prior to the general availability launch. Any early-access pricing locked in through the waitlist programme will be honoured as described at the time of sign-up.
When paid plans become available:
During the beta period, the Service is provided free of charge and on an "as-is" basis. Beta features may be incomplete, unstable, or subject to change without notice. We are not liable for any data loss or service interruptions during this phase, though we will make commercially reasonable efforts to maintain availability and protect Your Data.
Feedback you provide about the Service during the beta period may be used by us to improve the product without any obligation to compensate you.
The mopee name, logo, interface design, source code, and all associated branding are owned by mopee.ai and protected by applicable intellectual property laws. Nothing in these Terms transfers any ownership of our intellectual property to you.
You may not copy, modify, distribute, sell, or lease any part of the Service, or reverse-engineer or attempt to extract our source code, unless applicable law expressly permits such activity.
The Service relies on third-party providers including Supabase (database and authentication), Vercel (hosting), and OpenStreetMap Nominatim (geocoding). Your use of those services is additionally subject to their respective terms and privacy policies. We are not responsible for the practices or availability of third-party services. See our Privacy Policy for the full list of providers.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.
We do not warrant that the Service will meet your specific requirements, that it will be available at all times, or that defects will be corrected. No advice or information, whether oral or written, obtained from us or through the Service shall create any warranty not expressly stated in these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MOPEE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. WHERE MANDATORY CONSUMER PROTECTION LAWS APPLY (FOR EXAMPLE, UNDER BRAZILIAN OR EU LAW), THOSE RIGHTS ARE NOT AFFECTED BY THESE TERMS.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) USD 50.
You agree to indemnify, defend, and hold harmless mopee.ai and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Service, Your Data, or your violation of these Terms or any applicable law.
You may stop using the Service at any time and may delete your account from within the application settings. Upon deletion, we will remove Your Data in accordance with Section 5 and our Privacy Policy.
We may suspend or terminate your access to the Service immediately, without prior notice, if we reasonably believe you have violated these Terms, applicable law, or the rights of others. Upon termination, all licences granted to you under these Terms will cease immediately.
Sections 5 (ownership and aggregate data), 8, 10, 11, 12, and 14 shall survive any termination or expiry of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict-of-law provisions. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved amicably through good-faith negotiation.
Nothing in this clause limits any mandatory consumer-protection rights you may have under EU, UK, or California law.
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. If the changes are material, we will notify registered users by email at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.
For any questions about these Terms: